What we collect
Account and workspace data
ClinicOS stores account and clinic workspace data needed to operate Home, Feed, Config, and
Copilot for the signed-in operator. This can include account identity, clinic profile details,
connector state, operational events, attention items, and Copilot history.
How we use data
Operate the app and keep the workspace in sync
ClinicOS uses workspace data to render operational read models, keep connector state in sync,
surface follow-up items, and support safe review of clinic operations. The app does not position
Copilot as clinical decision support and it is not medical advice.
Connector boundaries
Primary app auth and connector auth stay separate
Primary app auth at launch uses Clerk email/password. Google OAuth is connector-only in v1 and
is used only for supported connectors. During App Review, the review workspace may use seeded or
sandbox-backed review data so no third-party credentials are required for baseline testing.
AI and data use
Copilot is operational support only
Copilot is read-only, operations-only, and not medical advice. When Copilot is used, selected
clinic context may be processed by third-party AI services to generate a response. Operators
should not use Copilot as the sole basis for time-sensitive or patient-impacting decisions.
Deletion and retention
Account deletion is available in-app
ClinicOS includes in-app account deletion. Deleting an account removes the current ClinicOS
workspace data controlled by the app and deletes the active sign-in. Some operational records may
be retained temporarily where required for security, fraud prevention, or service integrity.
Third-party services
Service providers used by the app
ClinicOS currently relies on third-party services for core product functions, including account
authentication, backend data storage/sync, connector authentication where supported, and AI
response generation where Copilot is used.
- Clerk for primary app authentication
- Convex for clinic workspace data and sync
- Google for supported connector OAuth flows
- Third-party AI providers for Copilot responses
Review environment
App Review uses seeded clinic data
The App Review environment uses seeded review data and no real patient data. Reviewers land in a
preconfigured clinic workspace with a stable operational dataset.
Contact
Support and privacy questions
For privacy questions, deletion follow-up, or data-use concerns, contact
privacy@clinicos.app. For general product and operator
support, contact support@clinicos.app.